How To Fix CRM_CFG_SC060 - Deleted a child instance for product &1 and group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC - Solution Configurator: Messages

• Message number: 060

• Message text: Deleted a child instance for product &1 and group &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC060 - Deleted a child instance for product &1 and group &2 ?

  The SAP error message CRM_CFG_SC060 indicates that a child instance for a product and a specific configuration group has been deleted. This typically occurs in the context of SAP CRM (Customer Relationship Management) and SAP CPQ (Configure Price Quote) when dealing with product configurations.
  Cause:
  
  Configuration Changes: The error may arise when a user attempts to modify a product configuration that results in the deletion of a child instance. This can happen if the configuration rules or dependencies are not met.
  Data Integrity Issues: If there are inconsistencies in the configuration data or if the product master data has been altered, it may lead to the deletion of child instances.
  User Actions: Manual deletion or incorrect configuration steps taken by users can also trigger this error.
  
  Solution:
  
  Review Configuration: Check the configuration settings for the product in question. Ensure that all required attributes and dependencies are correctly set up.
  Check for Dependencies: Verify if there are any dependencies or constraints that might be causing the child instance to be deleted. Ensure that all necessary components are included in the configuration.
  Recreate the Instance: If the child instance was deleted unintentionally, you may need to recreate it by reconfiguring the product.
  Consult Logs: Look into the application logs for more detailed information about the error. This can provide insights into what specifically caused the deletion.
  Data Consistency Check: Run consistency checks on the product master data and configuration data to identify and rectify any discrepancies.
  User Training: If the issue is due to user error, consider providing additional training on how to properly configure products within the system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP Help Portal for detailed documentation on product configuration and management in SAP CRM.
  Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more tailored guidance based on your specific system configuration and version.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_CFG_SC060 error message.