How To Fix CRM_CFG_SC051 - Product &1 is an alternative product for &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC - Solution Configurator: Messages

• Message number: 051

• Message text: Product &1 is an alternative product for &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC051 - Product &1 is an alternative product for &2 ?

  The SAP error message CRM_CFG_SC051 indicates that a product you are trying to use is recognized as an alternative product for another product. This typically occurs in the context of product configuration or sales order processing within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error arises when:
  
  You are attempting to add or configure a product that is defined as an alternative to another product in the system.
  The system has a configuration that restricts the use of alternative products in certain scenarios, such as when a specific product is already selected or when certain conditions are not met.
  
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check Product Configuration:
  
  Review the configuration settings for both products involved. Ensure that the alternative product is correctly set up in the system.
  Verify if the product you are trying to add is indeed intended to be an alternative and if it is allowed in the current context.
  
  
  
  Review Product Relationships:
  
  Navigate to the product master data and check the relationships between the products. Ensure that the alternative product is correctly defined and that there are no conflicting settings.
  
  
  
  Adjust Sales Order or Configuration:
  
  If you are in the process of creating a sales order or configuring a product, consider whether you need to select a different product or adjust the configuration to allow for the alternative product.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on product configuration and alternative products. This can provide insights into how to manage product relationships effectively.
  
  
  
  Contact Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.
  
  
  
  Related Information:
  
  Alternative Products: In SAP, alternative products are used to provide options to customers. They can be used in sales orders, quotations, and product configurations.
  Product Master Data: Understanding how product master data is structured in SAP is crucial for managing product relationships and configurations.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.