How To Fix CRM_CFG_SC010 - Could not find instance identified by &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CFG_SC - Solution Configurator: Messages

  • Message number: 010

  • Message text: Could not find instance identified by &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CFG_SC010 - Could not find instance identified by &1 ?

    The SAP error message CRM_CFG_SC010: Could not find instance identified by &1 typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a specific instance of a configuration object. This can happen for various reasons, including issues with data consistency, missing entries, or incorrect configuration settings.

    Causes:

    1. Missing Configuration Instance: The instance that the system is trying to access does not exist in the database.
    2. Incorrect Instance Identifier: The identifier used to reference the instance may be incorrect or malformed.
    3. Data Consistency Issues: There may be inconsistencies in the data, such as missing or incomplete entries in the relevant tables.
    4. Authorization Issues: The user may not have the necessary authorizations to access the instance.
    5. System Configuration Errors: There may be issues with the overall configuration of the CRM system.

    Solutions:

    1. Verify Instance Identifier: Check the identifier that is being referenced in the error message. Ensure that it is correct and corresponds to an existing instance in the system.
    2. Check Database Entries: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for the existence of the instance. Look for any missing or incomplete entries.
    3. Review Configuration Settings: Ensure that the configuration settings in the CRM system are correct and complete. This may involve checking the customizing settings in the SPRO transaction.
    4. Authorization Check: Verify that the user has the necessary authorizations to access the instance. This can be done by checking the user roles and authorizations in transaction SU01.
    5. System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    6. Recreate the Instance: If the instance is indeed missing and should exist, consider recreating it based on the required configuration.
    7. Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SPRO, and SLG1 for troubleshooting.
    • SAP Documentation: Refer to the official SAP documentation for CRM configuration and error handling.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.

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