How To Fix CRM_CFG_INTEGRATION101 - External Configurator Customizing is missing (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_INTEGRATION - Message for integration of an external configurator

• Message number: 101

• Message text: External Configurator Customizing is missing (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_INTEGRATION101 - External Configurator Customizing is missing (&1) ?

  The SAP error message CRM_CFG_INTEGRATION101 indicates that there is a missing configuration for the external configurator in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is trying to access a configuration that has not been set up correctly or is missing entirely.
  Cause:
  
  Missing Customizing Settings: The external configurator settings in the CRM system have not been maintained or are incomplete.
  Incorrect Configuration: The configuration might be pointing to an external system or service that is not properly set up or is not reachable.
  Authorization Issues: The user may not have the necessary authorizations to access the external configurator settings.
  System Integration Issues: There may be issues with the integration between the CRM system and the external configurator.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO and navigate to the relevant customizing settings for the external configurator.
  Ensure that all necessary settings are maintained correctly.
  
  
  
  Maintain External Configurator:
  
  In the customizing settings, ensure that the external configurator is defined and linked properly to the CRM system.
  Check if the external configurator is active and configured correctly.
  
  
  
  Verify Integration:
  
  If the external configurator is an external system, ensure that the connection between the CRM system and the external system is established and functioning.
  Check for any network issues or service availability problems.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the external configurator settings.
  Review the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the external configurator for any specific requirements or additional configuration steps that may be needed.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for customizing, SE80 for development objects, and SM21 for system logs.
  SAP Notes: Search for SAP Notes related to the error message or the external configurator for any known issues or fixes.
  Documentation: Review the SAP Help Portal for detailed documentation on configuring external configurators in CRM.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_CFG_INTEGRATION101 error message.