How To Fix CRM_CENTRAL_PERSON002 - Central person &1 is not assigned to HR employee &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CENTRAL_PERSON - Central Person

• Message number: 002

• Message text: Central person &1 is not assigned to HR employee &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CENTRAL_PERSON002 - Central person &1 is not assigned to HR employee &2 ?

  The SAP error message CRM_CENTRAL_PERSON002 indicates that a central person (CP) is not assigned to a specific HR employee. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is an attempt to link a central person to an HR employee, but the necessary assignment does not exist.
  Cause:
  
  Missing Assignment: The central person (CP) is not linked to the HR employee in the system.
  Data Inconsistency: There may be inconsistencies in the data between the CRM and HR modules.
  Incorrect Configuration: The configuration settings in the system may not be set up correctly to allow for the assignment of central persons to HR employees.
  Master Data Issues: The master data for either the central person or the HR employee may be incomplete or incorrect.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Assignments:
  
  Go to the transaction code PPOME (for HR) or CRMD_ORDER (for CRM) and check if the central person is correctly assigned to the HR employee.
  If the assignment is missing, you will need to create it.
  
  
  
  Create Assignment:
  
  If the central person is not assigned, you can create the assignment using the relevant transaction (e.g., HR Master Data transactions).
  Ensure that the central person is created and active in the system.
  
  
  
  Data Consistency Check:
  
  Run consistency checks in both the CRM and HR modules to identify any discrepancies.
  Use transaction codes like S_PH0_48000520 (for HR) to check for inconsistencies.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system to ensure that the integration between CRM and HR is set up correctly.
  This may involve reviewing the settings in the IMG (Implementation Guide) under the relevant sections for HR and CRM.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be available.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, CRMD_ORDER, and HR master data transactions.
  SAP Notes: Search for SAP Notes related to CRM_CENTRAL_PERSON002 for any known issues or updates.
  Integration Points: Understand the integration points between the CRM and HR modules, as this can help in troubleshooting similar issues in the future.
  
  By following these steps, you should be able to resolve the error and ensure that the central person is properly assigned to the HR employee in your SAP system.