How To Fix CRM_CCM_RECOVERY213 - &1 records deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCM_RECOVERY - Message Class for the Claim Chargeback Recovery Process

• Message number: 213

• Message text: &1 records deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CCM_RECOVERY213 - &1 records deleted ?

  The SAP error message CRM_CCM_RECOVERY213 &1 records deleted typically indicates that a certain number of records have been deleted from the CRM system, often as part of a recovery or cleanup process. This message is usually related to the Customer Relationship Management (CRM) module in SAP and can occur in various contexts, such as during data synchronization, data consistency checks, or system maintenance tasks.
  Cause:
  
  Data Consistency Issues: The system may have detected inconsistencies in the data, prompting it to delete records to maintain integrity.
  System Cleanup: The error may arise during a scheduled cleanup process where obsolete or redundant records are removed.
  Error in Data Processing: If there was an error during data processing or migration, the system might delete records to prevent further issues.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to unexpected deletions.
  
  Solution:
  
  Check Logs: Review the application logs and system logs to identify the specific records that were deleted and the reason for their deletion.
  Data Recovery: If the deleted records are critical, check if there is a backup available to restore the lost data.
  Data Consistency Check: Run data consistency checks to identify any other potential issues in the CRM system.
  Review Configuration: Ensure that the system configuration is correct and that there are no settings that could lead to unintended deletions.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional context and recommended actions.
  Contact SAP Support: If the issue persists or if you are unable to determine the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide guidance on similar issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  Preventive Measures:
  
  Regularly back up your data to prevent loss in case of unexpected deletions.
  Implement monitoring tools to track changes in the database and alert you to any deletions or modifications.
  Conduct regular audits of your CRM data to ensure consistency and integrity.
  
  By following these steps, you should be able to address the error message and prevent similar issues in the future.