How To Fix CRM_CCKPT_C020 - Select a valid view


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CCKPT_C - Customizing for Cockpits

  • Message number: 020

  • Message text: Select a valid view

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CCKPT_C020 - Select a valid view ?

    The SAP error message CRM_CCKPT_C020: Select a valid view typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access a view or a transaction that is not available or not valid in the current context. This can happen for various reasons, including configuration issues, missing authorizations, or incorrect navigation.

    Causes:

    1. Invalid View Selection: The user may have selected a view that is not available for the current context or transaction.
    2. Authorization Issues: The user may not have the necessary authorizations to access the selected view.
    3. Configuration Issues: The view may not be properly configured in the system, or it may have been removed or deactivated.
    4. System Errors: There could be underlying system issues or bugs that are causing the error.

    Solutions:

    1. Check View Availability:

      • Ensure that the view you are trying to access is valid for the current transaction or context. You may need to consult with your SAP administrator or check the configuration settings.
    2. Review Authorizations:

      • Verify that you have the necessary authorizations to access the view. You can check your user roles and authorizations in the SAP system.
    3. Configuration Review:

      • If you have access to the configuration settings, check if the view is correctly configured and active. This may involve looking into the customizing settings for CRM.
    4. System Logs:

      • Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more information on the specific view and its requirements.
    6. Contact SAP Support:

      • If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may have more insights into specific bugs or issues related to your version of the software.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SU53 (to check authorization issues) or SLG1 (to view application logs).
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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