How To Fix CRM_CCKPT_C018 - Enter a unique sequence value

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCKPT_C - Customizing for Cockpits

• Message number: 018

• Message text: Enter a unique sequence value

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CCKPT_C018 - Enter a unique sequence value ?

  The SAP error message CRM_CCKPT_C018 with the description "Enter a unique sequence value" typically occurs in the context of CRM (Customer Relationship Management) when a user is trying to create or update a record that requires a unique identifier or sequence number, but the value provided is either not unique or is missing.
  Cause:
  
  Duplicate Entry: The sequence value you are trying to enter already exists in the system. This can happen if the system is set to enforce uniqueness for certain fields.
  Missing Value: The field that requires a unique sequence value is left blank or not filled in correctly.
  Configuration Issues: There may be issues with the configuration of the CRM system that are causing the uniqueness constraint to be enforced incorrectly.
  Data Migration Issues: If data has been migrated from another system, there may be conflicts with existing records.
  
  Solution:
  
  Check Existing Values: Verify the existing sequence values in the relevant table or field to ensure that the value you are trying to enter is indeed unique.
  Enter a Unique Value: If the value is not unique, enter a different sequence value that does not conflict with existing entries.
  Review Field Requirements: Ensure that all required fields are filled out correctly, and that the sequence value is not left blank.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP administrator or a consultant to review the settings related to the sequence number generation.
  Data Cleanup: If the error is due to data migration, consider cleaning up the data to remove duplicates or adjust the sequence values accordingly.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to view or edit the records causing the error (e.g., CRM Order Management, Activity Management).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for CRM to understand how sequence numbers are generated and managed within the system.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a deeper configuration issue.
  
  By following these steps, you should be able to resolve the error and successfully enter a unique sequence value in your SAP CRM system.