How To Fix CRM_CASE_PPF035 - Could not identify partner to change from &1 to &2 in transaction &3


CRM_CASE_PPF035 - Overview

  • Message type: E = Error

  • Message class: CRM_CASE_PPF - Messages used in CRM Case PPF actions

  • Message number: 035

  • Message text: Could not identify partner to change from &1 to &2 in transaction &3

  • Show details Hide details
  • The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    What causes this issue?

    The system could not find the same partner function that was changed in
    the transaction of this case. As an alternative, the system searched in
    the transaction and found the changed partner in the same partner
    function category. However, the system could not change it in the
    transaction due to one of the following reasons:
    There are multiple partners in the transaction that match the partner
    function category and previous case partner; a unique partner is
    required
    There were multiple case partners from the same partner function
    category that were changed at one time and a unique case partner cannot
    be determined
    There are other partners in the case with the matching partner function
    category and previous partner; a unique partner is required

    How to fix this error?

    In the transaction &V3& manually change the business partner &V1& to
    business partner &V2& if this is the intended result.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CASE_PPF035 - Could not identify partner to change from &1 to &2 in transaction &3 ?
    The SAP error message CRM_CASE_PPF035 indicates that the system could not identify a partner to change from one value to another in a specific transaction. This error typically occurs in the context of Partner Processing Framework (PPF) in SAP CRM, where the system is trying to update partner information but fails to find the necessary data.
    
    Cause: Missing Partner Data: The partner data (such as customer, vendor, or contact) may not be correctly maintained in the system. Incorrect Configuration: The PPF configuration might not be set up correctly, leading to issues in identifying partners. Transaction Context: The transaction in which the error occurs may not have the required partner information available. Data Inconsistencies: There may be inconsistencies in the data that prevent the system from identifying the partner correctly.
    Solution: Check Partner Data: Verify that the partner data is correctly maintained in the system. Ensure that the partner roles are assigned properly and that the partner information

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