How To Fix CRM_CASE_C001 - Search for subcategories is only allowed in combination with case type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE_C - Case Management:Messages That Can Be Configured by Customers

• Message number: 001

• Message text: Search for subcategories is only allowed in combination with case type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE_C001 - Search for subcategories is only allowed in combination with case type ?

  The SAP error message CRM_CASE_C001 indicates that there is an issue with the search functionality for subcategories in the context of case management within the SAP Customer Relationship Management (CRM) module. Specifically, this error occurs when a search for subcategories is attempted without specifying a case type.
  
  Cause:
  The error is triggered because the system requires a case type to be defined in order to filter and retrieve the relevant subcategories. In SAP CRM, subcategories are often linked to specific case types, and without this linkage, the system cannot perform the search.
  
  Solution:
  To resolve this error, you should ensure that a case type is specified when attempting to search for subcategories. Here are the steps you can take:
  
  
  Specify Case Type: When performing the search, make sure to select or enter a valid case type in the search criteria. This will allow the system to filter the subcategories accordingly.
  
  
  Check Configuration: If you are consistently