How To Fix CRM_CASE164 - Parameter not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 164

• Message text: Parameter not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE164 - Parameter not found ?

  The SAP error message CRM_CASE164, which states "Parameter not found," typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a specific parameter that is expected in a certain process or function. This can happen in various scenarios, such as when working with cases, service orders, or other CRM-related functionalities.
  Causes:
  
  Missing Configuration: The parameter that the system is looking for may not be configured in the system. This could be due to missing entries in customizing settings.
  Incorrect Data Entry: The user may have entered incorrect or incomplete data that does not match the expected parameters.
  System Upgrade or Changes: If there have been recent upgrades or changes to the system, certain parameters may have been altered or removed.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain parameters or data.
  Custom Development: If there are custom developments or enhancements in the system, they may not be handling parameters correctly.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SAP system to ensure that all necessary parameters are defined. This can be done through transaction codes like SPRO (SAP Project Reference Object).
  Validate Data Entry: Ensure that all required fields are filled out correctly and that the data entered is valid. Check for any mandatory fields that may have been overlooked.
  Review Recent Changes: If the error started occurring after a recent system change or upgrade, review the changes made to identify any potential impacts on parameters.
  Authorization Check: Verify that the user has the necessary authorizations to access the parameters in question. This can be done through transaction SU53 or by checking user roles.
  Debugging: If you have access to debugging tools, you can analyze the program or function module that is generating the error to identify where the parameter is expected and why it is not found.
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or functionality you are using to see if there are known issues or additional configuration steps required.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on CRM functionalities and parameter settings.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or a consultant with expertise in SAP CRM for further assistance.