How To Fix CRM_CASE147 - Case is not locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 147

• Message text: Case is not locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE147 - Case is not locked ?

  The SAP error message CRM_CASE147, which states "Case is not locked," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action on a case that is not currently locked for editing. This can happen for several reasons, and understanding the cause and potential solutions can help resolve the issue.
  Causes:
  
  Case Already Opened by Another User: The case may be opened by another user, and the system prevents multiple users from editing the same case simultaneously to avoid data inconsistencies.
  Session Timeout: If a user has been inactive for a while, their session may have timed out, causing the case to be unlocked.
  Technical Issues: There may be technical issues or bugs in the system that prevent the case from being locked properly.
  User Permissions: The user may not have the necessary permissions to lock the case.
  
  Solutions:
  
  Check for Other Users: Verify if another user is currently editing