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Message type: E = Error
Message class: CRM_CASE - Messages for CRM Case Management
Message number: 099
Message text: & results found
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_CASE099
- & results found ?The SAP error message CRM_CASE099 typically relates to issues within the SAP Customer Relationship Management (CRM) module, particularly concerning case management. This error can occur for various reasons, often linked to data inconsistencies or configuration issues.
Cause:
- Data Inconsistency: The error may arise due to missing or inconsistent data in the case management records.
- Configuration Issues: Incorrect settings in the CRM system can lead to this error, especially if the case management process is not properly configured.
- Authorization Issues: Users may not have the necessary permissions to access or modify certain case records.
- System Bugs: Occasionally, this error can be triggered by bugs in the SAP system or specific patches that have not been applied.
Solution:
- Check Data Integrity: Review the case data for any missing or inconsistent entries. Ensure that all required fields are filled out correctly.
- Review Configuration Settings: Verify the configuration settings for case management in the SAP CRM system. Ensure that all necessary parameters are set correctly.
- User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the action that triggered the error.
- System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
- SAP Notes and Patches: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest updates can sometimes resolve underlying issues.
- Consult Documentation: Refer to the official SAP documentation for CRM case management to ensure that all processes are being followed correctly.
Related Information:
By following these steps, you should be able to identify the cause of the CRM_CASE099 error and implement a suitable solution.
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