How To Fix CRM_CASE047 - No document available at transaction for transfer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CASE - Messages for CRM Case Management

  • Message number: 047

  • Message text: No document available at transaction for transfer

  • Show details Hide details
  • What causes this issue?

    There are two different possible causes
    There is no document attached to the transaction.
    There are only ArchiveLink documents of certain document types attached
    to the transaction which the case cannot contain due to missing
    Customizing.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators

    If the case should be enabled to contain ArchiveLink documents of
    certain document types, customize this in IMG under <LS>SAP Web
    Application Server</> --> <LS>Application Server</> --> <LS>Basis
    Services</> --> <LS>ArchiveLink</> --> <LS>Customizing Incoming
    Documents</> --> <LS>Bar Code Scenarios</> --> <LS>Edit Links</>.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CASE047 - No document available at transaction for transfer ?
    The SAP error message CRM_CASE047 ("No document available at transaction for transfer") typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to transfer a document (such as a case or transaction) that does not have any associated documents available for that specific transaction.
    Causes:
    
    Missing Documents: The primary cause of this error is that there are no documents linked to the transaction you are trying to transfer. This could be due to the document not being created or saved properly.
    Incorrect Transaction: The transaction you are trying to transfer may not be the correct one or may not have been set up to allow document transfers.
    Authorization Issues: There may be authorization issues preventing the system from accessing the documents associated with the transaction.
    System Configuration: The system may not be configured correctly to handle document transfers for the specific transaction type.
    
    Solutions:
    
    Check Document Availability: Verify that the documents

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