How To Fix CRM_CANCEL601 - Internal error; no date rule ID transferred


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CANCEL - Message class for cancellation set

  • Message number: 601

  • Message text: Internal error; no date rule ID transferred

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CANCEL601 - Internal error; no date rule ID transferred ?

    The SAP error message CRM_CANCEL601 indicates an internal error related to the cancellation of a transaction in the SAP Customer Relationship Management (CRM) system. The specific message "no date rule ID transferred" suggests that the system is expecting a date rule ID to be provided, but it is missing or not being passed correctly.

    Causes:

    1. Missing Date Rule ID: The most direct cause is that the system is not receiving a date rule ID when it attempts to process a cancellation.
    2. Configuration Issues: There may be configuration issues in the CRM system that prevent the date rule ID from being generated or passed correctly.
    3. Custom Code: If there are custom enhancements or modifications in the CRM system, they might interfere with the standard processing logic, leading to this error.
    4. Data Inconsistencies: Inconsistent or incomplete data in the related transaction or master data could also lead to this error.

    Solutions:

    1. Check Configuration: Review the configuration settings related to date rules in the CRM system. Ensure that all necessary settings are correctly defined.
    2. Debugging: If you have access to the development environment, you can debug the transaction to see where the date rule ID is supposed to be generated or passed. This can help identify the root cause.
    3. Review Custom Code: If there are any custom developments, review the code to ensure that it is correctly handling the date rule ID.
    4. Data Validation: Check the data associated with the transaction that is causing the error. Ensure that all required fields are populated and that there are no inconsistencies.
    5. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that might address this specific error. Sometimes, SAP releases updates that fix known issues.
    6. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce, and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with the transaction codes related to CRM cancellations and date rules, as they may provide additional context for troubleshooting.
    • Documentation: Review SAP documentation related to CRM date rules and cancellation processes to understand the expected behavior and requirements.
    • Community Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the CRM_CANCEL601 error and implement a solution to resolve it.

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