How To Fix CRM_CANCEL434 - The party &1 is still used

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 434

• Message text: The party &1 is still used

What causes this issue?

You want to delete a party. However, this party is still assigned to a
reason.

System Response

You cannot delete this party.

How to fix this error?

If you really want to delete this party, you should first ensure that
this party is no longer assigned to a reason. Afterwards, you can
delete the party.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL434 - The party &1 is still used ?

  The SAP error message CRM_CANCEL434 indicates that a specific party (e.g., a business partner or contact) is still being used in some context, which prevents certain actions from being completed, such as canceling or deleting the party from a transaction or document.
  Cause:
  The error typically arises when:
  
  The party is linked to an active transaction, document, or process (e.g., sales order, service order, etc.).
  The party is referenced in a relationship or has dependencies that need to be resolved before it can be removed or canceled.
  There may be open or pending activities associated with the party.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Dependencies: 
  
  Identify where the party is being used. You can do this by checking related documents or transactions in the system.
  Use transaction codes like BP (Business Partner) to view the details of the party and see if it is linked to any active transactions.
  
  
  
  Review Open Transactions:
  
  Look for any open sales orders, service orders, or other documents that reference the party. You may need to complete or close these transactions before proceeding.
  
  
  
  Remove Relationships:
  
  If the party is part of a relationship (e.g., a contact person for a business partner), you may need to remove or update these relationships first.
  
  
  
  Consult Logs:
  
  Check the application logs for more detailed information about where the party is being used. This can provide insights into specific transactions or processes that are causing the issue.
  
  
  
  Contact Support:
  
  If you are unable to identify the cause or resolve the issue, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, CRM_ORDER for managing CRM orders, and CRM_ACTIVITY for activities.
  Documentation: Review SAP documentation or help files related to business partner management and CRM processes for additional context and troubleshooting steps.
  SAP Notes: Check for any SAP Notes related to CRM_CANCEL434 for specific patches or updates that may address known issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.