How To Fix CRM_CANCEL108 - Individual rules with set GUID &1 not found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 108

• Message text: Individual rules with set GUID &1 not found in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL108 - Individual rules with set GUID &1 not found in database ?

  The SAP error message CRM_CANCEL108 indicates that the system is unable to find individual rules associated with a specific GUID (Globally Unique Identifier) in the database. This error typically occurs in the context of CRM (Customer Relationship Management) processes, particularly when dealing with cancellation or modification of transactions.
  Cause:
  
  Missing Data: The GUID referenced in the error message may not exist in the database. This could be due to data deletion, incorrect data entry, or a failure in data synchronization.
  Configuration Issues: There may be issues with the configuration of the CRM system, particularly in the area of rules or workflows that utilize the GUID.
  Transport Issues: If the system has recently undergone a transport of changes, the necessary rules may not have been transported correctly.
  Database Issues: There could be underlying database issues, such as corruption or inconsistency, that prevent the system from retrieving the required data.
  
  Solution:
  
  Check the GUID: Verify that the GUID mentioned in the error message is correct and exists in the relevant database tables. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables.
  Review Configuration: Ensure that the configuration for the rules is set up correctly. This may involve checking the customizing settings in the CRM system.
  Data Consistency Check: Run consistency checks on the database to ensure that there are no inconsistencies or corruption. This may involve using transaction codes like SLG1 (Application Log) to check for any related logs.
  Transport Management: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly. You may need to re-transport missing objects.
  Consult Documentation: Review SAP notes and documentation related to the error message. SAP Support may have specific notes addressing this issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SLG1, and others that can help in troubleshooting.
  SAP Notes: Search for SAP Notes related to CRM_CANCEL108 in the SAP Support Portal for any known issues or patches.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the CRM_CANCEL108 error and implement a suitable solution.