How To Fix CRM_CANCEL104 - No individual rules found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 104

• Message text: No individual rules found in database

What causes this issue?

No individual cancellation rules were found when reading from the
database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL104 - No individual rules found in database ?

  The SAP error message CRM_CANCEL104: No individual rules found in database typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with cancellation processes or rules related to business transactions.
  
  Cause:
  This error message indicates that the system is unable to find any individual cancellation rules in the database that match the criteria for the operation you are trying to perform. This can happen due to several reasons:
  
  
  Missing Configuration: The cancellation rules may not have been configured in the system. This could be due to a lack of setup in the relevant customizing settings.
  
  
  Incorrect Data: The data being processed may not meet the criteria for existing cancellation rules, leading the system to conclude that no applicable rules are available.
  
  
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly, leading to missing rules.
  
  
  Authorization Issues: Sometimes, the user may not