How To Fix CRM_C3SALES020 - Credit card company is unknown

CRM_C3SALES020 - Overview

• Message type: E = Error

• Message class: CRM_C3SALES - Messages for C3SALES

• Message number: 020

• Message text: Credit card company is unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_C3SALES020 - Credit card company is unknown ?

  The SAP error message CRM_C3SALES020 indicates that the credit card company associated with a transaction is unknown or not recognized in the system. This error typically arises during the processing of credit card payments in the SAP Customer Relationship Management (CRM) module.
  
  Cause:
  
  Missing Configuration: The credit card company may not be configured in the system. This could be due to missing entries in the relevant tables or settings.
  Incorrect Data Entry: The credit card information entered may not match any of the existing credit card companies in the system.
  Integration Issues: If the system is integrated with external payment gateways or services, there may be issues with the integration that prevent the recognition of the credit card company.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing data related to credit card companies.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for credit card processing in SAP CRM.
  Ensure that