Message type: E = Error
Message class: CRM_C3SALES - Messages for C3SALES
Message number: 020
Message text: Credit card company is unknown
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CRM_C3SALES020
- Credit card company is unknown ?The SAP error message CRM_C3SALES020 indicates that the credit card company associated with a transaction is unknown or not recognized in the system. This error typically arises during the processing of credit card payments in the SAP Customer Relationship Management (CRM) module.
Cause: Missing Configuration: The credit card company may not be configured in the system. This could be due to missing entries in the relevant tables or settings. Incorrect Data Entry: The credit card information entered may not match any of the existing credit card companies in the system. Integration Issues: If the system is integrated with external payment gateways or services, there may be issues with the integration that prevent the recognition of the credit card company. Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing data related to credit card companies.
Solution: Check Configuration: Navigate to the configuration settings for credit card processing in SAP CRM. Ensure that
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