How To Fix CRM_C3SALES003 - No sample customer found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_C3SALES - Messages for C3SALES

• Message number: 003

• Message text: No sample customer found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_C3SALES003 - No sample customer found ?

  The SAP error message CRM_C3SALES003: No sample customer found typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or access a sales order or related transaction, but the system cannot find a sample customer record that it expects to be present.
  Cause:
  
  Missing Sample Customer Data: The most common cause is that the sample customer data has not been created or is missing from the system. This can happen if the sample customer was deleted or if the system was not properly configured to include sample customer data.
  Configuration Issues: There may be issues with the configuration settings in the CRM system that prevent the sample customer from being recognized.
  Authorization Issues: The user may not have the necessary authorizations to access the sample customer data.
  System Environment: If you are working in a development or test environment, the sample customer data may not have been transported or created in that environment.
  
  Solution:
  
  Create Sample Customer: If the sample customer does not exist, you can create it manually. This can typically be done through the transaction code BP (Business Partner) in SAP. Ensure that the customer is set up correctly with all necessary details.
  Check Configuration: Review the configuration settings in the CRM system to ensure that the sample customer is properly defined and that the system is set up to recognize it.
  Authorization Check: Verify that the user has the necessary authorizations to access the sample customer data. This may involve checking user roles and permissions.
  Transport Data: If you are in a development or test environment, ensure that the sample customer data has been transported from the production environment or created in the current environment.
  Consult Documentation: Refer to SAP documentation or support notes related to CRM and sample customer setup for additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, CRM_ORDER for order management, and others that may be relevant to your specific use case.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message and continue with your CRM activities.