How To Fix CRM_BUYING_CENTER_MD005 - Contacts in a relationship cannot be removed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUYING_CENTER_MD - CRM Buying Center

• Message number: 005

• Message text: Contacts in a relationship cannot be removed

What causes this issue?

It is not possible to change the contacts who are already in a
relationship.

System Response

The system ignores your changes and does not replace the contact.

How to fix this error?

To replace the contact with another one, delete the relationship.
Replace the contact and recreate the relationship as required.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUYING_CENTER_MD005 - Contacts in a relationship cannot be removed ?

  The SAP error message CRM_BUYING_CENTER_MD005, which states "Contacts in a relationship cannot be removed," typically occurs in the SAP Customer Relationship Management (CRM) module when you attempt to delete or remove a contact person from a business partner relationship that is still active or has dependencies.
  Cause:
  
  Active Relationships: The contact you are trying to remove is still linked to an active relationship with the business partner.
  Dependent Data: There may be other data or transactions that depend on the contact person, preventing their removal.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to modify or delete contacts.
  
  Solution:
  
  
  Check Relationships: Review the relationships associated with the contact person. Ensure that there are no active relationships that would prevent the removal.
  
  Navigate to the business partner in question and check the "Relationships" tab to see if the contact is still linked to any active relationships.
  
  
  
  Remove Dependencies: If there are dependencies, you may need to remove or deactivate them before you can delete the contact.
  
  This may involve changing the status of the relationship or removing any transactions that reference the contact.
  
  
  
  Use Transaction Codes: You can use transaction codes like BP (Business Partner) to manage and review the business partner and its associated contacts.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to delete contacts. If not, contact your system administrator to grant the required permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to managing contacts and relationships in your version of SAP CRM.
  
  
  Contact Support: If the issue persists after checking relationships and dependencies, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Business Partner Management: Understanding how business partners and their relationships are structured in SAP CRM can help in managing contacts effectively.
  Data Consistency: Always ensure that any changes made to business partner data maintain data integrity and consistency across the system.
  Transaction Logs: Review transaction logs or change logs to identify any recent changes that may have affected the contact's status.
  
  By following these steps, you should be able to resolve the CRM_BUYING_CENTER_MD005 error and successfully manage your contacts within SAP CRM.