How To Fix CRM_BUYING_CENTER_MD005 - Contacts in a relationship cannot be removed

CRM_BUYING_CENTER_MD005 - Overview

• Message type: E = Error

• Message class: CRM_BUYING_CENTER_MD - CRM Buying Center

• Message number: 005

• Message text: Contacts in a relationship cannot be removed

What causes this issue?

It is not possible to change the contacts who are already in a
relationship.

System Response

The system ignores your changes and does not replace the contact.

How to fix this error?

To replace the contact with another one, delete the relationship.
Replace the contact and recreate the relationship as required.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_BUYING_CENTER_MD005 - Details

• The SAP error message CRM_BUYING_CENTER_MD005, which states "Contacts in a relationship cannot be removed," typically occurs in the SAP Customer Relationship Management (CRM) module when you attempt to delete or remove a contact person from a business partner relationship that is still active or has dependencies.
  
  Cause:
  
  Active Relationships: The contact you are trying to remove is still linked to an active relationship with the business partner.
  Dependent Data: There may be other data or transactions that depend on the contact person, preventing their removal.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to modify or delete contacts.
  
  
  Solution:
  
  
  Check Relationships: Review the relationships associated with the contact person. Ensure that there are no active relationships that would prevent the removal.
  
  Navigate to the business partner in question and check the "Relationships" tab to see if the contact is still linked to any active relationships.
  
  
  
  Remove Dependencies: If there are dependencies, you may need to