How To Fix CRM_BUPA_ODATA021 - You cannot change the address as multiple work addresses exist in backend

CRM_BUPA_ODATA021 - Overview

• Message type: E = Error

• Message class: CRM_BUPA_ODATA -

• Message number: 021

• Message text: You cannot change the address as multiple work addresses exist in backend

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_ODATA021 - You cannot change the address as multiple work addresses exist in backend ?

  The SAP error message CRM_BUPA_ODATA021 indicates that you are trying to change the address of a business partner (BUPA) in the SAP Customer Relationship Management (CRM) system, but the operation cannot be completed because there are multiple work addresses associated with that business partner in the backend system.
  
  Cause:
  This error typically occurs when:
  
  The business partner has multiple work addresses defined in the backend system.
  The system does not allow changes to the address when multiple work addresses exist, as it cannot determine which address should be updated.
  
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Existing Work Addresses:
  
  Go to the business partner's details in the SAP GUI or the relevant transaction (e.g., BP transaction).
  Review the list of work addresses associated with the business partner.
  
  
  
  Identify the Correct Address:
  
  Determine which work address you want to change. If necessary, consult with relevant stakeholders to confirm which address should be updated.
  
  
  
  Modify the Address:
  
  If you need to