How To Fix CRM_BUPA_MKTPERM202 - Marketing permission already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_MKTPERM - Messages for Marketing Permission

• Message number: 202

• Message text: Marketing permission already exists

What causes this issue?

You have at least two or more entries where the communication channel
and the date of consent are identical.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To be able to save the marketing permissions, correct the duplicate
entry.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_MKTPERM202 - Marketing permission already exists ?

  The SAP error message CRM_BUPA_MKTPERM202 indicates that there is an attempt to create or assign a marketing permission to a business partner (BP) that already has that permission assigned. This error typically arises in the context of SAP Customer Relationship Management (CRM) when managing marketing permissions for business partners.
  Cause:
  The error occurs because:
  
  The business partner already has the specified marketing permission in the system.
  There may be an attempt to duplicate the entry for the same marketing permission, which is not allowed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Permissions:
  
  Navigate to the business partner's details in the SAP CRM system.
  Review the marketing permissions assigned to the business partner to confirm that the permission you are trying to assign already exists.
  
  
  
  Avoid Duplication:
  
  If the marketing permission already exists, you do not need to add it again. You can proceed with your process without attempting to reassign the same permission.
  
  
  
  Modify or Remove Permissions:
  
  If you need to change the marketing permission, consider removing the existing one before adding a new one, if applicable.
  Use the appropriate transaction codes (like BP for business partner maintenance) to make changes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for more detailed information on managing marketing permissions and business partners.
  
  
  
  Check for Custom Logic:
  
  If your organization has custom logic or enhancements in place, ensure that they are not causing the error. Consult with your SAP technical team if necessary.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for managing CRM orders), and others that may be relevant to your specific use case.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to manage marketing permissions for business partners.
  
  By following these steps, you should be able to resolve the CRM_BUPA_MKTPERM202 error and manage marketing permissions effectively in your SAP CRM system.