How To Fix CRM_BUPA_MAPPING306 - Reference customer already downloaded

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_MAPPING - CRM BP Mapping Business Partner to Customer Master in R/3

• Message number: 306

• Message text: Reference customer already downloaded

What causes this issue?

The ERP reference customer has already been downloaded from the ERP
backend system to CRM.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Using the transaction CRMM_BUPA_MAP, check which business partner has
been created in CRM for the ERP reference customer, and maintain this
business partner as the reference business partner in transaction
CRMC_BUPA_CONSUM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_MAPPING306 - Reference customer already downloaded ?

  The SAP error message CRM_BUPA_MAPPING306 indicates that there is an issue with the synchronization of business partner data between the SAP Customer Relationship Management (CRM) system and the SAP backend system (like SAP ERP). Specifically, this error occurs when there is an attempt to download a reference customer that has already been downloaded to the CRM system.
  
  Cause:
  The error typically arises due to one of the following reasons:
  
  Duplicate Download Attempt: The reference customer (business partner) is being downloaded again, but it has already been processed in the CRM system.
  Data Consistency Issues: There may be inconsistencies in the data between the CRM and the backend system, leading to the system recognizing the reference customer as already existing.
  Incorrect Configuration: The configuration settings for the business partner synchronization may not be set up correctly, causing the system to misinterpret the status of the reference customer.
  
  
  Solution:
  To resolve the CRM_BUPA_MAPPING306 error, you can take the following