How To Fix CRM_BUPA_MAPPING041 - The sales areas are not consistent with the lines of business settings

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_MAPPING - CRM BP Mapping Business Partner to Customer Master in R/3

• Message number: 041

• Message text: The sales areas are not consistent with the lines of business settings

What causes this issue?

In Organizational Management, divisions are maintained for sales areas,
although divisions are not used in CRM.

System Response

The initial download for customers and contact persons will not be
carried out.

How to fix this error?

Do one of the following:
Delete the assignment of divisions to sales organizations in
Organizational Management.
Activate divisions in Customizing for Organizational Management in
the activity <DS:SIMG.CRMC_ORGMAN_DIV1>Use Division</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_MAPPING041 - The sales areas are not consistent with the lines of business settings ?

  The SAP error message CRM_BUPA_MAPPING041 indicates that there is an inconsistency between the sales areas defined in the system and the lines of business settings for a business partner. This error typically arises when trying to create or modify a business partner in the SAP Customer Relationship Management (CRM) module, particularly when the sales area does not align with the expected configuration for the business partner's line of business.
  Cause:
  
  Inconsistent Sales Area: The sales area (which includes the sales organization, distribution channel, and division) defined for the business partner does not match the lines of business settings configured in the system.
  Missing Configuration: The lines of business may not be properly configured in the system, or the sales area may not be assigned to the relevant line of business.
  Data Entry Errors: There may be typographical errors or incorrect entries in the sales area or line of business settings.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Sales Area Configuration:
  
  Go to the transaction code OVX5 (or the relevant configuration path) to check the sales area settings.
  Ensure that the sales organization, distribution channel, and division are correctly defined and active.
  
  
  
  Review Lines of Business Settings:
  
  Navigate to the configuration for lines of business in the CRM system.
  Ensure that the sales area is correctly assigned to the relevant line of business.
  
  
  
  Adjust Business Partner Data:
  
  If you are creating or modifying a business partner, ensure that the sales area you are entering is valid and corresponds to the lines of business settings.
  You can check the business partner's details in transaction BP to verify the sales area and line of business assignments.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to business partner configuration and sales area settings for additional guidance.
  
  
  
  Testing:
  
  After making the necessary adjustments, try to create or modify the business partner again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), OVX5 (Sales Area Configuration), and SPRO (SAP Reference IMG) for configuration settings.
  SAP Notes: Check for any SAP Notes related to this error message for specific patches or updates that may address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to business partner data and sales area settings.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the CRM_BUPA_MAPPING041 error.