How To Fix CRM_BUPA_IDM047 - Changes successfully sent to SAP NetWeaver IDM

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_IDM - Service BP Identity Management Integration

• Message number: 047

• Message text: Changes successfully sent to SAP NetWeaver IDM

What causes this issue?

You have changed a contact or an individual account that has an internet
user assigned. These changes are automatically transferred to SAP
NetWeaver Identity Management.

System Response

The following data is synchronized with SAP NetWeaver Identity
Management:
First name and last name
Title, title supplement, and academic title.
Assigned business partner roles
Note that e-mail addresses are not automatically synchronized with SAP
NetWeaver Identity Management.

How to fix this error?

If you want to change the e-mail address that SAP NetWeaver Identity
Management uses to send you e-mails, choose the <LS>Change E-Mail</>
pushbutton in the <LS>Users</> assignment block.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_IDM047 - Changes successfully sent to SAP NetWeaver IDM ?

  The SAP error message CRM_BUPA_IDM047 indicates that changes made to business partner data have been successfully sent to SAP NetWeaver Identity Management (IDM). This message is not an error in the traditional sense; rather, it is an informational message indicating that the data synchronization process has been completed successfully.
  Cause:
  
  The message is triggered when changes to business partner data in the SAP Customer Relationship Management (CRM) system are processed and sent to the SAP NetWeaver IDM system for further handling or synchronization.
  It typically occurs during operations such as creating, updating, or deleting business partner records.
  
  Solution:
  Since this message indicates a successful operation, there is no action required to resolve an error. However, if you are looking to ensure that the data is correctly processed in IDM, you can take the following steps:
  
  Verify Data in IDM: Check the SAP NetWeaver IDM system to confirm that the changes have been reflected correctly.
  Monitor Logs: Review the logs in both the CRM and IDM systems to ensure that there are no subsequent errors or issues related to the data synchronization.
  Check Configuration: Ensure that the integration between SAP CRM and IDM is correctly configured, including any necessary mappings and settings.
  Testing: If you are implementing or modifying the integration, perform thorough testing to ensure that all scenarios are handled correctly.
  
  Related Information:
  
  Integration with IDM: Understanding how SAP CRM integrates with SAP NetWeaver IDM can help in troubleshooting and ensuring smooth data flow.
  Business Partner Management: Familiarize yourself with the business partner management processes in SAP CRM, as this will provide context for the changes being sent to IDM.
  SAP Notes and Documentation: Check SAP Notes and official documentation for any updates or specific configurations related to the CRM and IDM integration.
  
  If you encounter any issues after this message, such as data not appearing in IDM or errors in IDM, you may need to investigate further based on the specific symptoms or error messages you receive.