How To Fix CRM_BUPA_IDM045 - Request successfully sent to SAP NetWeaver Identity Management

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_IDM - Service BP Identity Management Integration

• Message number: 045

• Message text: Request successfully sent to SAP NetWeaver Identity Management

System Response

The request is sent to SAP NetWeaver Identity Management.

How to fix this error?

Depending on your Customizing settings for SAP NetWeaver Identity
Management, your request can first require a check from an
administrator, or it can be processed automatically.
In the case of automatic processing, do not modify any contact data
until the request is complete.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Depending on the kind of request, the following can happen:
<ZH>Request Identity:</> An internet user is created in the system. An
e-mail with the logon data is sent.
<ZH>Reset Password:</> SAP NetWeaver Identity Management resets the
password of the internet user. An e-mail with the new password is sent.
<ZH>Lock or Unlock User:</> The internet user is locked or unlocked.
<ZH>Change E-mail:</> SAP Netweaver Identity Management sends e-mails
to the new e-mail address entered for the internet user.
<ZH>Remove Identity</>: The internet user is deleted.
If you want to verify the changes triggered by the request, note that
any changes to user data might not be reflected until the UI buffer is
refreshed. To trigger a refresh manually, choose the <ZK>edit
</>pushbutton, then the <ZK>cancel </>pushbutton, so that no changes are
made, but the view and its buffers are refreshed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_IDM045 - Request successfully sent to SAP NetWeaver Identity Management ?

  The SAP error message CRM_BUPA_IDM045 indicates that a request has been successfully sent to SAP NetWeaver Identity Management (IdM). This message is not necessarily an error in the traditional sense; rather, it is an informational message indicating that a request for processing has been initiated.
  Cause:
  
  Request Initiation: The message is generated when a request related to business partner data is sent to the SAP NetWeaver Identity Management system. This could be part of a process to create, update, or delete business partner information.
  Integration with IdM: The integration between SAP CRM and SAP IdM is functioning correctly, and the request has been queued for processing.
  
  Solution:
  Since this message indicates that the request has been successfully sent, there is typically no immediate action required. However, you may want to consider the following steps:
  
  Monitor the IdM System: Check the SAP NetWeaver IdM system to ensure that the request is being processed as expected. Look for any subsequent messages or logs that indicate the status of the request.
  Check for Errors: If you are expecting a specific outcome from the request (e.g., a business partner should be created or updated), verify that the operation was completed successfully in the IdM system.
  Review Logs: If there are issues with the processing of the request, review the logs in both the SAP CRM and IdM systems for any error messages or warnings that could provide more context.
  Consult Documentation: Refer to the SAP documentation for both CRM and IdM for any specific configurations or settings that may need to be adjusted.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to the integration between SAP CRM and IdM.
  IdM Configuration: Ensure that the configuration settings in SAP IdM are correctly set up to handle requests from SAP CRM.
  Support: If you encounter further issues or if the request does not seem to be processed correctly, consider reaching out to SAP support for assistance.
  
  In summary, the message CRM_BUPA_IDM045 is an indication of successful request initiation, and you should monitor the IdM system for further processing and outcomes.