How To Fix CRM_BUPA_HIERARCHY020 - &1 is an invalid hierarchy category

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_HIERARCHY - CRM BP Group Hierarchy

• Message number: 020

• Message text: &1 is an invalid hierarchy category

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_HIERARCHY020 - &1 is an invalid hierarchy category ?

  The SAP error message CRM_BUPA_HIERARCHY020 indicates that there is an issue with the hierarchy category being used in the context of Business Partner (BP) hierarchies in the SAP Customer Relationship Management (CRM) module. The message states that the specified hierarchy category is invalid.
  Cause:
  
  Invalid Hierarchy Category: The hierarchy category specified in the transaction or configuration does not exist or is not defined in the system.
  Configuration Issues: The hierarchy categories may not have been properly configured in the system, or there may be inconsistencies in the data.
  Data Entry Errors: There may be a typographical error or incorrect entry when specifying the hierarchy category.
  
  Solution:
  
  
  Check Hierarchy Categories:
  
  Go to the configuration settings for Business Partner hierarchies in SAP.
  Verify that the hierarchy category you are trying to use is defined and active.
  You can check this in the transaction code BP (Business Partner) or through the customizing settings in SPRO.
  
  
  
  Correct the Entry:
  
  If you find that the hierarchy category is incorrect, correct it in the relevant transaction or configuration.
  Ensure that you are using the correct hierarchy category as per the business requirements.
  
  
  
  Create or Modify Hierarchy Category:
  
  If the hierarchy category does not exist, you may need to create it. This can typically be done in the customizing settings under the relevant section for Business Partner hierarchy management.
  Ensure that all necessary attributes and settings for the new hierarchy category are properly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on managing Business Partner hierarchies and categories.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to view and modify hierarchy categories in the system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management and SPRO for configuration.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_BUPA_HIERARCHY020 and ensure that the hierarchy categories are correctly configured in your SAP system.