How To Fix CRM_BUPA_HIERARCHY017 - Hier_type_guid was not found with tree_guid &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_HIERARCHY - CRM BP Group Hierarchy

• Message number: 017

• Message text: Hier_type_guid was not found with tree_guid &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_HIERARCHY017 - Hier_type_guid was not found with tree_guid & ?

  The SAP error message CRM_BUPA_HIERARCHY017 indicates that the system is unable to find a hierarchy type GUID (Globally Unique Identifier) associated with a specific tree GUID. This error typically occurs in the context of Business Partner (BP) hierarchy management within SAP Customer Relationship Management (CRM).
  Cause:
  
  Missing Hierarchy Type: The hierarchy type specified by the hier_type_guid does not exist in the system. This could be due to incorrect configuration or data entry.
  Incorrect Tree GUID: The tree GUID provided may not correspond to any existing hierarchy in the system.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corruption in the hierarchy data.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
  
  Solution:
  
  
  Check Hierarchy Configuration:
  
  Verify that the hierarchy type is correctly defined in the system. You can do this by navigating to the relevant configuration settings in SAP.
  Use transaction codes like BP (Business Partner) or CRMD_ORDER to check the hierarchy settings.
  
  
  
  Validate Tree GUID:
  
  Ensure that the tree GUID you are using is valid and corresponds to an existing hierarchy. You can check this in the database or through relevant SAP transactions.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the Business Partner hierarchy data. This can often be done through specific SAP reports or tools designed for data integrity checks.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and manage Business Partner hierarchies. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  
  Debugging:
  
  If you have access to development tools, consider debugging the process that triggers this error to gain more insight into what might be going wrong.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Business Partner management and hierarchy configuration for detailed guidance.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, CRMD_ORDER, and others related to Business Partner management.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.