How To Fix CRM_BUPA_HIERARCHY014 - Hierarchy conditions can be created only for group hierarchies

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_HIERARCHY - CRM BP Group Hierarchy

• Message number: 014

• Message text: Hierarchy conditions can be created only for group hierarchies

What causes this issue?

There is a Customizing error in the condition group used.
It is possible to maintain the condition table with the field for the
business partner hierarchy node only in the business partner group
hierarchy.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the relevant setting in the Customizing.

Procedure for System Administrators

To navigate in the Customizing, select <LS>Customizing</> in the
standard toolbar of the Performance Assistant.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_HIERARCHY014 - Hierarchy conditions can be created only for group hierarchies ?

  The SAP error message CRM_BUPA_HIERARCHY014 indicates that you are trying to create hierarchy conditions for a hierarchy that is not a group hierarchy. This error typically occurs in the context of Customer Relationship Management (CRM) when working with business partner hierarchies.
  Cause:
  The error arises because:
  
  You are attempting to create or modify hierarchy conditions for a hierarchy that is not defined as a group hierarchy.
  The system expects that hierarchy conditions can only be applied to group hierarchies, which are designed to manage relationships among groups of business partners.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Hierarchy Type:
  
  Verify that the hierarchy you are working with is indeed a group hierarchy. You can do this by checking the hierarchy settings in the SAP system.
  
  
  
  Create a Group Hierarchy:
  
  If the current hierarchy is not a group hierarchy, you will need to create a new group hierarchy. Ensure that you define it correctly as a group hierarchy during the creation process.
  
  
  
  Modify Existing Hierarchy:
  
  If you have an existing hierarchy that you want to convert to a group hierarchy, you may need to delete the current hierarchy and recreate it as a group hierarchy.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources related to business partner hierarchies to understand the requirements and limitations regarding hierarchy conditions.
  
  
  
  Consult with SAP Support:
  
  If you are unsure about the hierarchy types or how to proceed, consider reaching out to your SAP support team or consulting with SAP experts for guidance.
  
  
  
  Related Information:
  
  Hierarchy Types: In SAP CRM, hierarchies can be classified into different types, such as group hierarchies and organizational hierarchies. Understanding these types is crucial for managing business partner relationships effectively.
  Business Partner Management: Familiarize yourself with the business partner management functionalities in SAP CRM, as this will help you navigate hierarchy-related tasks more effectively.
  Transaction Codes: You may need to use specific transaction codes (like BP for business partner management) to access and manage hierarchies.
  
  By following these steps, you should be able to resolve the error and successfully create or manage hierarchy conditions in your SAP CRM system.