How To Fix CRM_BUPA_FRG0130458 - SEPA mandate with ID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0130 -

• Message number: 458

• Message text: SEPA mandate with ID &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0130458 - SEPA mandate with ID &1 does not exist ?

  The SAP error message CRM_BUPA_FRG0130458 indicates that a SEPA mandate with a specific ID does not exist in the system. This error typically arises in the context of financial transactions or customer relationship management (CRM) processes where SEPA (Single Euro Payments Area) mandates are used for direct debit transactions.
  Cause:
  
  
  Non-Existent Mandate: The mandate ID referenced in the error message does not exist in the database. This could be due to:
  
  The mandate not being created or saved properly.
  The mandate being deleted or archived.
  A typographical error in the mandate ID being referenced.
  
  
  
  Incorrect Configuration: There may be issues with the configuration of the SEPA mandates in the system, leading to the inability to retrieve the mandate.
  
  
  Data Synchronization Issues: If the system is integrated with other systems (e.g., external banking systems), there may be synchronization issues that prevent the mandate from being recognized.
  
  
  Solution:
  
  
  Verify Mandate ID: Check the mandate ID being used in the transaction. Ensure that it is correct and corresponds to an existing mandate in the system.
  
  
  Create or Reactivate Mandate: If the mandate does not exist, you may need to create a new SEPA mandate for the customer. This can typically be done through the relevant transaction in SAP CRM or ERP.
  
  
  Check Mandate Status: If the mandate was previously created but is not found, check if it has been archived or deleted. You may need to restore it or create a new one.
  
  
  Review Configuration: Ensure that the SEPA mandate configuration in your SAP system is set up correctly. This includes checking the settings for mandate management and ensuring that all necessary parameters are defined.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on managing SEPA mandates in your version of SAP.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SEPA Mandate Management: Understanding how SEPA mandates work within SAP can help in troubleshooting issues. Familiarize yourself with the processes for creating, managing, and deleting mandates.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing customer data and mandates, such as BP (Business Partner) or specific SEPA-related transactions.
  SAP Notes: Check for any SAP Notes related to SEPA mandates that might address known issues or provide patches.
  
  By following these steps, you should be able to resolve the error message and ensure that SEPA mandates are correctly managed in your SAP system.