How To Fix CRM_BUPA_FRG0010407 - Reference business partner may not be archived

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0010 - Service BP Sales Data

• Message number: 407

• Message text: Reference business partner may not be archived

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0010407 - Reference business partner may not be archived ?

  The SAP error message CRM_BUPA_FRG0010407, which states "Reference business partner may not be archived," typically occurs in the context of archiving business partner data in the SAP Customer Relationship Management (CRM) system. This error indicates that the business partner you are trying to archive has dependencies or references that prevent it from being archived.
  Cause:
  The primary causes for this error message include:
  
  Active Relationships: The business partner has active relationships with other business partners, transactions, or documents that need to be resolved before archiving.
  Open Transactions: There may be open sales orders, service orders, or other transactions linked to the business partner.
  Reference Business Partner: The business partner may be referenced in other business partner records, such as in a hierarchy or as a reference in a contract.
  Data Consistency: There may be data consistency issues that prevent the archiving process from completing successfully.
  
  Solution:
  To resolve this error and successfully archive the business partner, you can follow these steps:
  
  
  Check Dependencies:
  
  Use transaction codes like BP (Business Partner) or CRM_ORDER to check for any active relationships or transactions associated with the business partner.
  Review any linked business partners or references that may be preventing the archiving.
  
  
  
  Close Open Transactions:
  
  Ensure that all open transactions related to the business partner are either completed or closed. This includes sales orders, service orders, contracts, etc.
  
  
  
  Remove References:
  
  If the business partner is referenced in other business partners or documents, consider removing or updating those references.
  
  
  
  Use Archiving Object:
  
  Ensure that you are using the correct archiving object and that all prerequisites for archiving are met. You can check the archiving object settings in transaction SARA.
  
  
  
  Run Consistency Checks:
  
  Use transaction SICF to run consistency checks on the business partner data to identify any issues that need to be resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to archiving business partners for any specific guidelines or additional steps that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners, SARA for archiving, and CRM_ORDER for managing CRM orders.
  SAP Notes: Check for any SAP Notes related to archiving business partners that may provide additional insights or solutions.
  Archiving Guidelines: Review the archiving guidelines provided by SAP to ensure compliance with best practices.
  
  By addressing the dependencies and ensuring that all related transactions are resolved, you should be able to successfully archive the business partner without encountering the error message.