How To Fix CRM_BUPA_DIMA560 - &1: Sales area &2 is only maintained in &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

  • Message number: 560

  • Message text: &1: Sales area &2 is only maintained in &3

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPA_DIMA560 - &1: Sales area &2 is only maintained in &3 ?

    The SAP error message CRM_BUPA_DIMA560 typically indicates that there is an issue with the sales area configuration for a business partner in the SAP Customer Relationship Management (CRM) system. This error occurs when the sales area specified in a transaction is not fully maintained or is only available in a specific context, such as a particular organizational unit or sales organization.

    Cause:

    1. Incomplete Sales Area Configuration: The sales area (which consists of sales organization, distribution channel, and division) is not fully maintained for the business partner in the relevant organizational units.
    2. Business Partner Data: The business partner may have been created or modified without the necessary sales area details.
    3. Data Consistency Issues: There may be inconsistencies between the business partner data and the sales area data in the system.

    Solution:

    1. Check Sales Area Configuration:

      • Go to the transaction code BP (Business Partner) and check the sales area data for the relevant business partner.
      • Ensure that the sales area is fully maintained, including the sales organization, distribution channel, and division.
    2. Maintain Sales Area:

      • If the sales area is not maintained, you can add it by navigating to the sales area section in the business partner maintenance screen and entering the required details.
    3. Verify Organizational Units:

      • Ensure that the sales area is correctly assigned to the relevant organizational units in the system. This can be checked in the configuration settings.
    4. Check for Data Consistency:

      • Use transaction codes like SLG1 (Application Log) to check for any logs related to the error and identify any inconsistencies.
      • You may also want to run consistency checks or reports to identify any discrepancies in the data.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed guidance on maintaining business partner data and sales area configurations.

    Related Information:

    • Transaction Codes:
      • BP - Business Partner Maintenance
      • SLG1 - Application Log
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Configuration Path: The sales area configuration can typically be found under the following path in the SAP IMG:
      • Sales and Distribution > Master Data > Business Partners > Maintain Business Partner

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in CRM and sales area configurations.

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