How To Fix CRM_BUPA_DIMA400 - The field &1 of personal data is different: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 400

• Message text: The field &1 of personal data is different: &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA400 - The field &1 of personal data is different: &2 ?

  The SAP error message CRM_BUPA_DIMA400 indicates that there is a discrepancy in the personal data fields of a business partner (BUPA) in the Customer Relationship Management (CRM) module. Specifically, it suggests that the value in a certain field (denoted as &1) does not match the expected value (denoted as &2). This can occur during data entry, data migration, or when synchronizing data between different systems.
  Cause:
  
  Data Inconsistency: The most common cause is that the data being entered or updated does not match the existing data in the system. This could be due to manual entry errors, incorrect data migration, or discrepancies between different systems.
  Field Validation: The system has validation rules that require certain fields to match specific criteria or existing values. If the new value does not meet these criteria, the error will be triggered.
  Data Synchronization Issues: If the business partner data is being synchronized from another system (like an ERP system), there may be mismatches due to timing or data format issues.
  
  Solution:
  
  Verify Data Entry: Check the value being entered for the field indicated by &1 and ensure it matches the expected value indicated by &2. Correct any discrepancies.
  Review Business Partner Data: Look at the existing data for the business partner in the CRM system to understand what the expected value is. You can do this by navigating to the business partner's details in the CRM.
  Data Migration Review: If this error occurred during a data migration process, review the migration mapping and ensure that the data was transferred correctly.
  Consult Documentation: Check SAP documentation or notes related to this error message for any specific guidelines or updates that may apply.
  Use Transaction Codes: Utilize transaction codes like BP (Business Partner) to view and edit business partner data directly.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners, CRMD_ORDER for managing CRM orders, and SE11 for data dictionary to check field definitions.
  SAP Notes: Search for SAP Notes related to CRM_BUPA_DIMA400 for any patches or updates that may address known issues.
  Field Definitions: Understanding the specific fields involved in the error can help in troubleshooting. You can check the field definitions in the data dictionary (transaction SE11).
  User Authorization: Ensure that the user has the necessary authorizations to make changes to the business partner data.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_BUPA_DIMA400 error message.