How To Fix CRM_BUPA_DIMA313 - The field &1 of the status in sales area &2 is different: &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 313

• Message text: The field &1 of the status in sales area &2 is different: &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA313 - The field &1 of the status in sales area &2 is different: &3 ?

  The SAP error message CRM_BUPA_DIMA313 typically occurs in the context of Customer Relationship Management (CRM) when there is a mismatch in the status of a business partner (BP) in a specific sales area. This error indicates that the status of a field in the business partner's data does not match the expected value for the sales area specified.
  Cause:
  The error can arise due to several reasons:
  
  Data Inconsistency: The status of the business partner in the sales area may have been changed or not updated correctly, leading to a mismatch.
  Configuration Issues: There may be configuration settings in the CRM system that are not aligned with the business partner's data.
  Custom Development: If there are custom developments or enhancements in the system, they might be affecting the status handling of business partners.
  User Input Errors: Manual entries or changes made by users could lead to inconsistencies in the data.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) and check the status of the business partner in question.
  Verify the status in the relevant sales area and ensure it matches the expected values.
  
  
  
  Review Sales Area Configuration:
  
  Check the configuration settings for the sales area in the CRM system. Ensure that the statuses are correctly defined and aligned with the business partner's data.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the business partner data. This can often be done through standard SAP reports or tools.
  
  
  
  Update or Correct Data:
  
  If you find any discrepancies, update the business partner data to ensure that the status matches the expected value for the sales area.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance, CRMD_ORDER for managing CRM orders, and SE11 for data dictionary checks.
  SAP Notes: Search for SAP Notes related to CRM_BUPA_DIMA313 for any known issues or fixes.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit business partner data.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRM_BUPA_DIMA313 in your SAP system.