How To Fix CRM_BUPA_DIMA312 - The field &1 of the billing data in sales area &2 is different: &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 312

• Message text: The field &1 of the billing data in sales area &2 is different: &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA312 - The field &1 of the billing data in sales area &2 is different: &3 ?

  The SAP error message CRM_BUPA_DIMA312 indicates that there is a discrepancy in the billing data for a business partner in a specific sales area. This error typically arises when there is a mismatch between the expected data and the actual data stored in the system for a particular field.
  Cause:
  The error message is triggered when the system detects that the value in a specific field (denoted as &1) of the billing data for a business partner in the specified sales area (denoted as &2) does not match the expected value (denoted as &3). This can occur due to several reasons, including:
  
  Data Inconsistency: The billing data for the business partner may have been changed or updated in a way that is inconsistent with the existing data in the sales area.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the business partner's data.
  Master Data Issues: The master data for the business partner may not be correctly maintained, leading to discrepancies in billing information.
  Custom Developments: If there are custom developments or enhancements in the system, they may inadvertently cause data mismatches.
  
  Solution:
  To resolve the error CRM_BUPA_DIMA312, you can follow these steps:
  
  
  Check the Field Values: Identify the specific field (represented by &1) that is causing the issue. Compare the value in the billing data with the expected value (represented by &3) to understand the discrepancy.
  
  
  Review Business Partner Data: Go to the business partner master data and check the billing information for the sales area (represented by &2). Ensure that all relevant fields are correctly filled out and consistent.
  
  
  Update Inconsistent Data: If you find that the data is indeed inconsistent, update the billing data for the business partner to match the expected values. This may involve correcting the field in question or updating related fields to ensure consistency.
  
  
  Check Configuration Settings: Review the configuration settings related to billing and sales areas to ensure they are set up correctly. This may involve checking the sales area settings in the SAP configuration.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or support resources for further guidance on the specific error message and its implications.
  
  
  Test Changes: After making any changes, test the process again to ensure that the error has been resolved and that the billing data is now consistent.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as BP (Business Partner) to access and modify business partner data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts for assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_BUPA_DIMA312 error message in your SAP system.