How To Fix CRM_BUPA_DIMA095 - The standard pager services are different: &1 &2 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 095

• Message text: The standard pager services are different: &1 &2 &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA095 - The standard pager services are different: &1 &2 &4 ?

  The SAP error message CRM_BUPA_DIMA095 indicates that there is a discrepancy in the standard pager services associated with business partners in the SAP Customer Relationship Management (CRM) system. This error typically arises when there are inconsistencies in the data related to the pager services of business partners, which can affect the functionality of the CRM system.
  Cause:
  The error message is triggered when the system detects that the standard pager services for a business partner are not aligned or are different from what is expected. This can happen due to various reasons, such as:
  
  Manual data entry errors.
  Data migration issues where the pager services were not correctly transferred.
  Changes in the configuration of pager services that have not been uniformly applied to all relevant business partners.
  
  Solution:
  To resolve the error CRM_BUPA_DIMA095, you can follow these steps:
  
  
  Check Business Partner Data: 
  
  Go to the transaction code BP (Business Partner) and check the details of the business partners involved in the error message. Look specifically at the pager service information.
  
  
  
  Compare Pager Services:
  
  Identify the differences in the pager services for the business partners indicated in the error message (represented by &1, &2, &4). Ensure that the pager services are consistent across the relevant business partners.
  
  
  
  Update Inconsistent Data:
  
  If you find discrepancies, update the pager service information to ensure that they are consistent. This may involve editing the business partner data to align the pager services.
  
  
  
  Check Configuration:
  
  Review the configuration settings for pager services in the CRM system. Ensure that the standard settings are correctly defined and applied.
  
  
  
  Data Consistency Check:
  
  Run a data consistency check or use transaction codes like SLG1 (Application Log) to identify any other related issues that may need to be addressed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to business partner management and pager services for any specific guidelines or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking and updating the data, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner management, SLG1 for application logs, and SE11 for data dictionary checks.
  SAP Notes: Search for SAP Notes related to CRM_BUPA_DIMA095 in the SAP Support Portal for any specific fixes or recommendations.
  Business Partner Management: Understanding the overall business partner management process in SAP CRM can help in troubleshooting similar issues in the future.
  
  By following these steps, you should be able to identify and resolve the discrepancies causing the error message CRM_BUPA_DIMA095.