How To Fix CRM_BUPA_DIMA088 - The standard e-mail addresses are different: &1 &2 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 088

• Message text: The standard e-mail addresses are different: &1 &2 &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA088 - The standard e-mail addresses are different: &1 &2 &4 ?

  The SAP error message CRM_BUPA_DIMA088 indicates that there is a discrepancy between standard email addresses in the system. Specifically, it suggests that the email addresses being compared are different, which can lead to issues in processes that rely on consistent email information, such as communication with customers or partners.
  Cause:
  The error typically arises in scenarios where:
  
  Duplicate Business Partners: There may be multiple business partner records with different email addresses.
  Inconsistent Data: The email addresses for the same business partner might have been updated or entered inconsistently across different records.
  Data Migration Issues: If data was migrated from another system, inconsistencies may have been introduced.
  Configuration Issues: There may be configuration settings that enforce certain rules regarding email addresses.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Business Partners: Check the business partner records associated with the error message. The placeholders (&1, &2, &4) in the error message will provide specific identifiers for the business partners involved.
  
  
  Review Email Addresses: Compare the email addresses for the business partners indicated in the error message. Look for discrepancies and determine which email address should be the standard.
  
  
  Update Records: 
  
  If you find that one of the email addresses is incorrect, update the business partner record with the correct email address.
  If there are duplicates, consider consolidating the records to ensure that there is only one business partner with a single, consistent email address.
  
  
  
  Data Cleansing: If this issue is widespread, consider performing a data cleansing exercise to standardize email addresses across your business partner records.
  
  
  Check Configuration: Review any relevant configuration settings in your SAP system that may enforce email address consistency. Adjust these settings if necessary.
  
  
  Testing: After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to view and edit business partner records.
  Data Quality Tools: Consider using SAP tools or third-party solutions for data quality management to prevent similar issues in the future.
  Documentation: Refer to SAP documentation or support notes for more detailed guidance on handling business partner data and email address management.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.