How To Fix CRM_BUPA_DIMA084 - The standard telephone numbers are different: &1 &2 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 084

• Message text: The standard telephone numbers are different: &1 &2 &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA084 - The standard telephone numbers are different: &1 &2 &4 ?

  The SAP error message CRM_BUPA_DIMA084 indicates that there is a discrepancy between standard telephone numbers in the system. This error typically arises when you are trying to create or update a business partner (BP) in the SAP Customer Relationship Management (CRM) module, and the system detects that the standard telephone numbers assigned to the business partner do not match or are inconsistent.
  Cause:
  The error message is triggered when:
  
  There are multiple telephone numbers assigned to a business partner, and the system expects them to be standardized or consistent.
  The telephone numbers may have been entered incorrectly or in different formats.
  There may be a mismatch between the telephone numbers in different records or fields.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Telephone Number Entries:
  
  Go to the business partner record that is causing the error.
  Review the telephone numbers entered in the relevant fields.
  Ensure that the standard telephone numbers are consistent and correctly formatted.
  
  
  
  Standardize Formats:
  
  Make sure that all telephone numbers follow a standard format (e.g., including country codes, area codes, etc.).
  If your organization has specific formatting rules, ensure that all numbers adhere to those rules.
  
  
  
  Remove Duplicates:
  
  If there are duplicate entries for telephone numbers, remove or consolidate them to ensure that only one standard number is used.
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like BP (Business Partner) to access and edit the business partner details directly.
  Alternatively, use CRMD_ORDER or other relevant transaction codes to check related records.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to business partner management for any specific guidelines on telephone number entries.
  
  
  
  Check Customizations:
  
  If your organization has custom fields or logic related to business partner telephone numbers, ensure that these are functioning correctly and not causing the discrepancy.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Business Partner Configuration: Review the configuration settings for business partners in your SAP system to ensure that they are set up correctly.
  User Training: Ensure that users entering data into the system are trained on the correct procedures for entering telephone numbers to minimize future discrepancies.
  
  By following these steps, you should be able to resolve the error message CRM_BUPA_DIMA084 and ensure that the telephone numbers for business partners are consistent and correctly formatted.