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Message type: E = Error
Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'
Message number: 083
Message text: No pager service was indicated as standard in &1 &2 &4
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CRM_BUPA_DIMA083
- No pager service was indicated as standard in &1 &2 &4 ?The SAP error message CRM_BUPA_DIMA083 indicates that there is no pager service defined as standard for the business partner in question. This error typically arises in the context of customer relationship management (CRM) when trying to access or process a business partner's communication methods, particularly when a pager service is expected but not configured.
Cause:
- Missing Configuration: The primary cause of this error is that the business partner does not have a pager service defined in their communication methods.
- Incorrect Business Partner Data: The business partner data may be incomplete or incorrectly maintained, leading to the absence of a standard pager service.
- System Settings: The system may not have the necessary settings or configurations to recognize or utilize pager services.
Solution:
To resolve this error, you can take the following steps:
Check Business Partner Data:
- Go to the transaction code BP (Business Partner) in SAP.
- Search for the relevant business partner using the identifiers provided in the error message (e.g., &1, &2, &4).
- Review the communication data for the business partner to ensure that a pager service is defined.
Add Pager Service:
- If a pager service is not defined, you can add it:
- In the business partner maintenance screen, navigate to the Communication tab.
- Add a new communication method for the pager, ensuring that it is marked as the standard service if required.
Check Configuration Settings:
- Ensure that the system settings allow for pager services to be used. This may involve checking the configuration in the CRM settings or consulting with your SAP Basis or functional team.
Consult Documentation:
- Review SAP documentation or notes related to business partner communication methods for any additional configuration steps that may be necessary.
Testing:
- After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.
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