How To Fix CRM_BUPA_CLEARING019 - A business partner can not get role consumer when persistent.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_CLEARING - Cleansing Tool: Cleansing of Service-Specific References

• Message number: 019

• Message text: A business partner can not get role consumer when persistent.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_CLEARING019 - A business partner can not get role consumer when persistent. ?

  The SAP error message CRM_BUPA_CLEARING019 indicates that a business partner (BP) cannot be assigned the role of "consumer" when it is in a persistent state. This typically occurs in the SAP Customer Relationship Management (CRM) module when there are issues with the business partner's configuration or status.
  Cause:
  
  Role Assignment Issues: The business partner may already have conflicting roles assigned that prevent it from being assigned the consumer role.
  Status of the Business Partner: The business partner might be in a status that does not allow for the assignment of the consumer role (e.g., inactive or blocked).
  Data Inconsistencies: There may be inconsistencies or missing data in the business partner's master data that prevent the role assignment.
  Authorization Issues: The user attempting to assign the role may not have the necessary authorizations to make changes to the business partner.
  
  Solution:
  
  Check Existing Roles: Review the existing roles assigned to the business partner. If there are conflicting roles, you may need to remove them before assigning the consumer role.
  Verify Status: Ensure that the business partner is in an active status. If it is inactive or blocked, you will need to change its status to active.
  Review Master Data: Check the business partner's master data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Authorization Check: Verify that the user has the necessary authorizations to modify business partner roles. If not, consult with your SAP security team to obtain the required permissions.
  Use Transaction Codes: You can use transaction codes like BP (Business Partner) to manage and check the business partner details and roles.
  
  Related Information:
  
  Business Partner Roles: Understand the different roles that can be assigned to a business partner in SAP CRM and their implications.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for business partner management to understand the requirements and processes involved in role assignment.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.