How To Fix CRM_BUPA_CLEARING017 - Attribute &1 of account &2 has been overwritten

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_CLEARING - Cleansing Tool: Cleansing of Service-Specific References

• Message number: 017

• Message text: Attribute &1 of account &2 has been overwritten

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_CLEARING017 - Attribute &1 of account &2 has been overwritten ?

  The SAP error message CRM_BUPA_CLEARING017 indicates that an attribute of a business partner account has been overwritten during a data processing operation. This typically occurs in the context of business partner (BUPA) management in SAP Customer Relationship Management (CRM) systems.
  Cause:
  The error message is triggered when there is an attempt to update or clear an attribute of a business partner account that has already been modified or set by another process. This can happen due to:
  
  Concurrent Updates: Multiple processes or users trying to update the same business partner attributes simultaneously.
  Data Consistency Issues: Inconsistent data being sent to the system, leading to overwriting of existing values.
  Custom Logic: Custom enhancements or modifications in the system that may not handle attribute updates correctly.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check for Concurrent Processes: Ensure that no other processes or users are trying to update the same business partner attributes at the same time. If possible, implement locking mechanisms to prevent concurrent updates.
  
  
  Review Data Input: Validate the data being sent to the system for updates. Ensure that the data is consistent and does not conflict with existing values.
  
  
  Debug Custom Code: If there are custom enhancements or modifications in the system, review the code to ensure that it correctly handles attribute updates without causing overwrites.
  
  
  Use Transaction Codes: Utilize transaction codes like BP (Business Partner) to manually check and update the business partner attributes. This can help identify if the issue is with specific attributes or data.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  
  System Logs: Review system logs and application logs for additional context or related error messages that may provide more insight into the issue.
  
  
  Related Information:
  
  Business Partner Management: Understanding how business partners are managed in SAP CRM can help in troubleshooting issues related to attribute updates.
  SAP Documentation: Refer to SAP Help documentation for detailed information on business partner attributes and their management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.