How To Fix CRM_BUPA_BSP011 - Business partner & is not an account

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BSP - Business Partner: Portal/BSP UI

• Message number: 011

• Message text: Business partner & is not an account

What causes this issue?

A business partner is being used in the account context. However, this
business partner does not meet the criteria for an account.
The account application determines how accounts are defined. The checks
that apply can be flexibly defined.
However, a basic rule is that an account is not purely an employee. An
employee is a person to whom only employee roles have been assigned.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the input help available to select an account or check within the
account application which business partner fulfills the requirements.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BSP011 - Business partner & is not an account ?

  The SAP error message CRM_BUPA_BSP011 typically indicates that the business partner you are trying to access or manipulate is not recognized as an account in the system. This can occur in various scenarios, such as when trying to create or modify a business partner in the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Incorrect Business Partner Type: The business partner you are trying to work with may not be set up as an account type in the system. For example, it might be defined as a person or organization but not as an account.
  Missing Data: The business partner may not have the necessary data or attributes assigned to it that classify it as an account.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the business partner from being recognized as an account.
  Authorization Issues: The user may not have the necessary authorizations to view or manipulate the business partner as an account.
  
  Solution:
  
  Check Business Partner Type: Verify the type of the business partner in the system. Ensure that it is set up as an account. You can do this by navigating to the business partner master data and checking its attributes.
  Review Data Completeness: Ensure that all required fields and data for the business partner are filled out correctly. This includes checking the account group and ensuring it is set to an account type.
  Configuration Review: If you have access, review the configuration settings in the CRM system to ensure that business partners are correctly categorized and that the necessary settings are in place.
  Authorization Check: Ensure that the user has the necessary authorizations to access and manipulate business partner data. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on business partner configuration and management.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to access and manage business partner data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.