How To Fix CRM_BUPA_BSP007 - Master records already exist with this data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BSP - Business Partner: Portal/BSP UI

• Message number: 007

• Message text: Master records already exist with this data

What causes this issue?

You want to create a new account or contact person.

System Response

Using the entries that you have made, the system checks whether
identical records already exist in the system. An error-tolerant search
is not carried out. Instead a check for similarity takes place.
If records are found then they are displayed in a pop-up.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BSP007 - Master records already exist with this data ?

  The SAP error message CRM_BUPA_BSP007 indicates that there is an attempt to create a business partner (BP) record in the SAP Customer Relationship Management (CRM) system, but a record with the same data already exists. This typically occurs when the system detects duplicate entries based on the criteria defined for business partner creation.
  Cause:
  
  Duplicate Data: The most common cause is that the data being entered (such as name, address, or other identifying information) matches an existing business partner record in the system.
  Data Entry Errors: Sometimes, minor discrepancies in data entry (like typos or variations in formatting) can lead to confusion, but the system still recognizes the core data as a duplicate.
  Integration Issues: If there are integrations with other systems (like ERP or external databases), they might be trying to create a business partner that already exists in CRM.
  
  Solution:
  
  Check Existing Records: Before creating a new business partner, search for existing records using the same criteria (name, address, etc.) to confirm whether a duplicate exists.
  Modify Data: If you need to create a new business partner, ensure that the data you are entering is unique. This may involve changing the name, address, or other identifying information.
  Use the Change Functionality: If the business partner already exists and you need to update information, use the change functionality instead of trying to create a new record.
  Consult with IT or SAP Support: If you believe the error is incorrect (for example, if you are sure the record does not exist), consult with your IT department or SAP support to investigate further. They may need to check the database for hidden duplicates or issues with the data model.
  
  Related Information:
  
  Business Partner Roles: Understand the roles assigned to business partners, as the same entity can have multiple roles (e.g., customer, vendor).
  Data Validation Rules: Familiarize yourself with the data validation rules set up in your SAP system, as these can affect how duplicates are identified.
  SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to this error message. SAP's official documentation may also provide insights into best practices for managing business partners.
  
  By following these steps, you should be able to resolve the error and successfully manage business partner records in your SAP CRM system.