How To Fix CRM_BUPA_BSP003 - Address was not created/changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BSP - Business Partner: Portal/BSP UI

• Message number: 003

• Message text: Address was not created/changed

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Repeat the operation. Select the relevant values in the pop-in or make
your decision via the function bar.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BSP003 - Address was not created/changed ?

  The SAP error message CRM_BUPA_BSP003 indicates that there was an issue when trying to create or change an address in the Business Partner (BP) data within the SAP Customer Relationship Management (CRM) system. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Missing Required Fields: Certain mandatory fields may not have been filled out in the address form. This can include fields like street, city, postal code, etc.
  
  
  Data Validation Errors: The data entered may not meet the validation criteria set in the system. For example, the postal code format might be incorrect.
  
  
  Authorization Issues: The user may not have the necessary permissions to create or change addresses in the Business Partner data.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  
  Business Partner Status: The Business Partner may be in a status that does not allow changes to be made.
  
  
  Custom Enhancements: If there are custom enhancements or modifications in the system, they might be causing the error.
  
  
  Solutions:
  
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the address form for any missing information.
  
  
  Validate Data: Double-check the data entered for correctness, especially formats for postal codes, phone numbers, etc.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to create or change addresses. This can be done by checking the user roles and permissions in the SAP system.
  
  
  Check System Logs: Look into the system logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
  
  
  Review Business Partner Status: Ensure that the Business Partner is in a status that allows for address changes. If it is blocked or inactive, you may need to change its status.
  
  
  Consult with Technical Support: If the issue persists, it may be necessary to consult with your SAP Basis or technical support team to investigate any underlying technical issues.
  
  
  Test in a Different Environment: If possible, try to replicate the issue in a development or test environment to see if the problem is specific to the current environment.
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like BP (Business Partner) to manage Business Partner data and check for issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message.
  Documentation: Review the SAP Help documentation for Business Partner management to understand the requirements and processes involved.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.