How To Fix CRM_BUPA_BOL104 - HR system is active; you cannot create employees

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BOL -

• Message number: 104

• Message text: HR system is active; you cannot create employees

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BOL104 - HR system is active; you cannot create employees ?

  The SAP error message CRM_BUPA_BOL104 indicates that the HR (Human Resources) system is currently active, which prevents the creation of employee records in the CRM (Customer Relationship Management) system. This typically occurs when there is an integration between the HR module and the CRM module, and the HR system is set to manage employee data.
  Cause:
  
  HR System Active: The primary cause of this error is that the HR system is active and is configured to manage employee data. When the HR system is active, it takes precedence over the CRM system for employee-related data.
  Integration Settings: There may be specific settings in the integration between the HR and CRM systems that restrict the creation of employee records in CRM when HR is active.
  Data Consistency: The system is designed to ensure data consistency and integrity, which is why it restricts the creation of employees in CRM when HR is managing that data.
  
  Solution:
  
  Check HR System Status: Verify if the HR system is indeed active. If it is not necessary for the HR system to be active, consider deactivating it temporarily to allow the creation of employees in CRM.
  Use HR for Employee Creation: If the HR system is required to be active, you should create employees directly in the HR system instead of the CRM system. Once created in HR, the employee data can be integrated into the CRM system.
  Review Integration Settings: Check the integration settings between the HR and CRM systems. Ensure that the configuration allows for the desired data flow and that it aligns with your business processes.
  Consult Documentation: Refer to SAP documentation or notes related to the CRM and HR integration for any specific configurations or settings that may need to be adjusted.
  Contact SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support for guidance tailored to your specific system configuration.
  
  Related Information:
  
  Integration between HR and CRM: Understanding how the HR and CRM modules interact is crucial. Familiarize yourself with the data flow and the roles of each system in managing employee data.
  SAP Notes and Documentation: Look for SAP Notes that may address this specific error message or provide additional context on the integration between HR and CRM.
  User Roles and Authorizations: Ensure that the user attempting to create the employee has the necessary authorizations in both the HR and CRM systems.
  
  By following these steps, you should be able to resolve the error and understand the underlying reasons for its occurrence.