How To Fix CRM_BUPA_BOL068 - User &1 was deleted; save or cancel before creating the user again

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BOL -

• Message number: 068

• Message text: User &1 was deleted; save or cancel before creating the user again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BOL068 - User &1 was deleted; save or cancel before creating the user again ?

  The SAP error message CRM_BUPA_BOL068 indicates that a user (or business partner) you are trying to create already exists in a deleted state. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to create a business partner that has been marked as deleted in the system.
  Cause:
  
  Deleted User: The user or business partner you are trying to create has been previously deleted in the system. SAP retains the record but marks it as deleted, which prevents it from being reused directly.
  Data Inconsistency: There may be inconsistencies in the data or the way the business partner is being handled in the system.
  
  Solution:
  
  
  Check for Existing Records: Before creating a new user, check if the user already exists in the system. You can do this by searching for the business partner using transaction codes like BP (Business Partner) or CRMD_ORDER (for CRM orders).
  
  
  Restore or Reactivate the Deleted User:
  
  If you find the user in a deleted state, you can reactivate it instead of creating a new one. This can typically be done by changing the status of the business partner from "deleted" to "active."
  Use transaction code BP, enter the business partner number, and change the status accordingly.
  
  
  
  Cancel or Save Changes: If you are in the process of creating a new user and encounter this error, you should either save your changes (if applicable) or cancel the operation before attempting to create the user again.
  
  
  Consult with SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and SU01 for user management.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to create or modify business partners in the system.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error and successfully manage your business partner records in SAP CRM.