How To Fix CRM_BUPA_BOL064 - User &1 is currently locked by you

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BOL -

• Message number: 064

• Message text: User &1 is currently locked by you

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BOL064 - User &1 is currently locked by you ?

  The SAP error message CRM_BUPA_BOL064 indicates that a user is trying to access or modify a business partner (BUPA) record that is currently locked by another user. This locking mechanism is in place to prevent concurrent modifications that could lead to data inconsistencies.
  Cause:
  
  User Locking: The user who is trying to access the business partner record is currently locked by another session or user. This can happen if:
  
  The user has opened the record in another session and has not yet saved or closed it.
  The record is being edited by another user.
  A previous session did not close properly, leaving the record in a locked state.
  
  
  
  Solution:
  
  
  Check for Open Sessions: 
  
  Verify if you have multiple sessions open in SAP. If you do, check if the business partner record is open in any of those sessions. If so, close it or save your changes.
  
  
  
  Wait for Unlock: 
  
  If another user is editing the record, you may need to wait until they finish and save their changes, which will release the lock.
  
  
  
  Unlock the Record: 
  
  If you believe the lock is due to a session that did not close properly, you can use transaction SM12 to check for and delete the lock entries. However, be cautious with this approach, as it may lead to data loss if the other user is still working on the record.
  
  
  
  Contact the User: 
  
  If you know who is currently editing the record, you can reach out to them to coordinate access.
  
  
  
  System Administrator: 
  
  If you are unable to resolve the issue, contact your system administrator for assistance. They can help identify the cause of the lock and take appropriate actions.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SU01: To manage user profiles and check user locks.
  
  
  
  Lock Mechanism: SAP uses a locking mechanism to ensure data integrity. Locks can be either exclusive (preventing all other users from accessing the record) or shared (allowing read access but preventing write access).
  
  
  Best Practices: 
  
  Always save and close records when done.
  Avoid opening the same record in multiple sessions.
  Regularly communicate with team members about who is working on which records to avoid conflicts.
  
  
  
  By following these steps, you should be able to resolve the CRM_BUPA_BOL064 error and regain access to the business partner record.