How To Fix CRM_BUPA_BOL016 - Account &1 contains errors and cannot be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BOL -

• Message number: 016

• Message text: Account &1 contains errors and cannot be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BOL016 - Account &1 contains errors and cannot be saved ?

  The SAP error message CRM_BUPA_BOL016 indicates that there are errors in the business partner account (denoted by &1) that prevent it from being saved. This error typically occurs in the SAP Customer Relationship Management (CRM) module when trying to create or update a business partner.
  Causes:
  
  Missing Required Fields: Certain mandatory fields may not be filled out correctly or are left blank.
  Invalid Data: The data entered may not conform to the expected format or may violate business rules (e.g., invalid email format, incorrect date).
  Duplicate Entries: There may be existing business partners with similar data that violate uniqueness constraints.
  Inconsistent Data: Data entered in one section may conflict with data in another section (e.g., address details).
  Custom Validation Rules: Custom validations implemented in the system may be triggered due to specific business logic.
  
  Solutions:
  
  Check Required Fields: Review the business partner data and ensure all mandatory fields are filled out correctly.
  Validate Data: Ensure that all data entered adheres to the expected formats and business rules. For example, check for valid email addresses, phone numbers, and other fields.
  Review Duplicates: Check for existing business partners that may have similar data. Use the search functionality to identify potential duplicates.
  Correct Inconsistencies: Look for any conflicting data entries and correct them.
  Review Custom Logic: If there are custom validations in place, consult with your SAP development team to understand what might be causing the error.
  Use Transaction Codes: Utilize transaction codes like BP (Business Partner) to access the business partner data and check for errors in the details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner maintenance.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Debugging: If you have access, consider debugging the process to identify the exact point of failure.
  User Authorization: Ensure that the user has the necessary authorizations to create or modify business partner data.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.