How To Fix CRM_BUPA_BOL015 - Contact &1 contains errors and cannot be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BOL -

• Message number: 015

• Message text: Contact &1 contains errors and cannot be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BOL015 - Contact &1 contains errors and cannot be saved ?

  The SAP error message "CRM_BUPA_BOL015 Contact &1 contains errors and cannot be saved" typically occurs in the SAP Customer Relationship Management (CRM) module when there are issues with the data entered for a business partner or contact. This error indicates that the system has detected one or more validation errors that prevent the contact from being saved.
  Causes:
  
  Missing Required Fields: Certain mandatory fields may not have been filled out. This can include fields like name, email, or address.
  Invalid Data Format: The data entered may not conform to the expected format (e.g., an invalid email address or phone number).
  Duplicate Entries: There may be existing entries that conflict with the new data being entered, such as duplicate email addresses or phone numbers.
  Inconsistent Data: The data entered may not be consistent with the business rules defined in the system (e.g., a contact type that is not allowed).
  Authorization Issues: The user may not have the necessary permissions to create or modify the contact.
  
  Solutions:
  
  Check Required Fields: Review the contact information and ensure that all mandatory fields are filled out correctly.
  Validate Data Formats: Ensure that all data entered adheres to the required formats. For example, check that email addresses are valid and that phone numbers contain only numeric characters.
  Search for Duplicates: Before saving, check if the contact already exists in the system to avoid duplicates.
  Review Business Rules: Consult with your SAP administrator or refer to the documentation to understand any specific business rules that may apply to the data being entered.
  Check Authorizations: Ensure that the user has the necessary permissions to create or modify contacts in the CRM system.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Debugging: If you have access to debugging tools, you can analyze the error further to identify the specific validation rule that is being violated.
  Consult Documentation: Refer to the SAP Help Portal or your organization's internal documentation for guidelines on managing business partners and contacts.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.